Tags not correct imported in upgrade from photoshops elements 9 to elements 2021

[nickv59565926]

I did an upgrade from the photoshop elements 9 version to the newest version now, elements 2021. As a consequence I lost most of the tags and categories. How can I restore that?

[MichelBParis]

How did you upgrade? By installing PSE2021 on the same computer and converting the PSE9 catalog?

[nickv59565926]

I did the upgrade on the same computer, whether I converted the PSE9: I don't know actually. The software started importing all photographs, I think from "pictures" in the menu. I did not use a back up file from PSE9. 

The strange thing is, that some categories are taken over accurate, but other categories (places, events eg) were lost. Also ranking with stars disappeared.

What is the right thing to do?

[MichelBParis]

From your description, I assume that when you installed PSE2021 together with PSE9 you missed the prompt which asked you to 'convert' your current catalog and agreed without realizing that it was the right thing to do. This conversion took place much faster than a new import or a restore from a full backup. The conversion meant a new catalog was created from the contents of the old one (still available with a 1 suffix with PSE9) and did not imply any IMPORT in a new catalog.

Such a conversion is supposed to keep nearly all your past catalog organization (except a few creations). However, there has been a major change in PSE11 to manage the following categories: people, places and events. The old standard tags have been translated into new kinds of tags to allow face recognition, geotagging and events.

The information should now appear in those different tag categories. Ranking with stars should not have disappeared.

[nickv59565926]

Thank you for your quick reactions! I don't know whether I understand everything well, but probably I missed the prompt to convert. 

I tried to recover by uninstall the program, but that didn't work.

On the other side I never succeeded in making a proper back up in the old version. That is to say: I did it, but in a way I couldn't open this back up. 

Is it possible to start all over? It is a collection of about 80.000 pictures.... I am quite disturbed because of the loss of data (tags and stars).

[MichelBParis]

You can start  over.

From the organizer menu: File >> manage catalogs, you get the manage dialog in which there is a 'convert' button.

This shows the convert options. Pay attention to the checkbox to 'show already converted catalogs' and browse to your PSE9 catalog. It should have a " 1" suffix added in the previous conversion.

The new conversion will create a new catalog without changing anything to your previous catalog or to your media files.

Side note: If you don't see the star ratings, maybe you are in the new thumbnail 'adaptative view' instead of the 'detailed' view. Use the shortcut 'Ctrl D' to switch to and from both modes.

[nickv59565926]

Michael,

Thank you so much!!! Your instructions were clear and effective!!

As far as I can see now all tags are restored. The star rating is also preserved.

The automatice face recognition runs again. That will take same time.... But that's no problem.

For now I am very glad.

With kind regards!

Nick