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The serial number is in use by the maximum allowed computers

New Here ,
Jul 31, 2020

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After more than a year of a very slow computer, I decided it was time to wipe the hard drive and start again. On reloading Photoshop Elements 14 from my disc I now find I am getting the message that "The serial number is in use by the maximum allowed computers" this is not the case as I only have it on my 2 computers which I believe is acceptable to the licence agreement

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The serial number is in use by the maximum allowed computers

New Here ,
Jul 31, 2020

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After more than a year of a very slow computer, I decided it was time to wipe the hard drive and start again. On reloading Photoshop Elements 14 from my disc I now find I am getting the message that "The serial number is in use by the maximum allowed computers" this is not the case as I only have it on my 2 computers which I believe is acceptable to the licence agreement

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Problem or error

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48

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Jul 31, 2020 0
Adobe Community Professional ,
Jul 31, 2020

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Moving to the Photoshop Elements forum from Photoshop

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Jul 31, 2020 0
hatstead LATEST
Adobe Community Professional ,
Jul 31, 2020

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This is a user-to-user forum, not Adobe corporate.

Suggest that you contact Adobe directly re this issue. Scroll down to the bottom of the following link and contact Adobe via chat:

https://helpx.adobe.com/support/photoshop-elements.html

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