Highlighted

Thumbnails greyed out

New Here ,
Dec 10, 2019

Copy link to clipboard

Copied

PSE 18.0.0.0 on Win 10

On the People tab, all thumnails are greyed out, both for Named and UnNamed people. Mouse hovering over the thumbnail stacks doesn't do anything, I don't see a profile picture. When I click into one of the stacks, I see all non-greyed faces in that stack. Returning now to the overall People view and hovering with the mouse over the stacks, I do see all profile pictures, not only the one from the stack that I just went into.

Any help would be appreciated!

Rik

TOPICS
Organizer, Problem or error

Views

263

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Thumbnails greyed out

New Here ,
Dec 10, 2019

Copy link to clipboard

Copied

PSE 18.0.0.0 on Win 10

On the People tab, all thumnails are greyed out, both for Named and UnNamed people. Mouse hovering over the thumbnail stacks doesn't do anything, I don't see a profile picture. When I click into one of the stacks, I see all non-greyed faces in that stack. Returning now to the overall People view and hovering with the mouse over the stacks, I do see all profile pictures, not only the one from the stack that I just went into.

Any help would be appreciated!

Rik

TOPICS
Organizer, Problem or error

Views

264

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 10, 2019 0
Adobe Employee ,
Dec 11, 2019

Copy link to clipboard

Copied

Hi,

 

How many media items you have in your catalog? What is the number of face stacks in People view? It seems you do see all the profile pictures now, so depending upon your catalog size, profile pictures are perhaps taking time to get loaded.

Also, is this a converted or a restored catalog from a backup?

 

Thanks!

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 11, 2019 0
New Here ,
Dec 14, 2019

Copy link to clipboard

Copied

Hi Somya,

There are almost 50k pictures in my catalog. If my memory serves me right, this is a resored catalog.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 14, 2019 0
New Here ,
Dec 14, 2019

Copy link to clipboard

Copied

I might add (though I don't know whether it's relevant) that PSE takes 2 min to switch from the Media tab to the People tab. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 14, 2019 0
New Here ,
Jan 01, 2020

Copy link to clipboard

Copied

I only see a profile picture on the People tab if I hover with the mouse over its stack, If I move the mouse, the picture disappears. The number of named stacks is 699, the number of unnamed stacks is 126.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 01, 2020 0
New Here ,
Jan 20, 2020

Copy link to clipboard

Copied

I did delete thumbs.5.cache, but that didn't make any difference.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 20, 2020 0