I just installed my new printer - Epson XP 15000. The test page prints and all appears to be set up properly. When I try to print from PSE 2019 using this printer I get an error message "unable to print because default printer could not be opened" I have deleted the old photo printer. How do I make the new printer recognizable by PSE?
hatstead • Adobe Community Professional, Mar 28, 2020
For Windows 10, type in "Printers & Scanners" in the search box, lower left. Identify your printer and right click on the printer and make it the default printer. I am not familiar with a Mac.
Go on the Epson web site and download the latest driver for the printer/scanner.
Let us know how you make out.
I am also getting the following error message when I first ask to print. Saved printer info not compatible with this version of PSE or saved printer is no longer available. Check printer settings before printing.