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unable to access PSE help page

New Here ,
Sep 11, 2020

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When I clicked on one of the "Learn more about ______" links I got an "Access Denied" message. I'm using Photoshop Elements 15.

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unable to access PSE help page

New Here ,
Sep 11, 2020

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When I clicked on one of the "Learn more about ______" links I got an "Access Denied" message. I'm using Photoshop Elements 15.

TOPICS
Problem or error

Views

30

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 11, 2020 0
Adobe Community Professional ,
Sep 12, 2020

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The "Learn more about" link appears in different dialogs when you have to access more detailed help.

It could be a broken link for a given feature help, or it could be a general failure for accessing the help docs with your PSE version, your hardware or software settings.

Which action is triggering the "Learn more about" message? Does it appear in several similar cases?

That would help users with PSE15 to try to reproduce the issue to test the reason of the failure.

 

Generally, you can access the online help file directly.

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Sep 12, 2020 0