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I purchased PSE 2021. I downloaded it. Security on my PC blocked installation. I set security to allow installation. I tried installation again and got a popup saying: Invalid access to memory location.
I tried a second download and installation and got the same result. After several attempts, PSE will no longer download.
I tried uninstalling PSE 2018 and download again. Same result.
John
I have a new problem. After not trying to install for a day, I tried today and got a new rejection.
I have been running PSE for years. My PC has abundant memory/processor/etc to run PSE2021.
John
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Contact Adobe Support via a chat session. You can reach them by clicking on the blue Contact Us button under the Support menu at Adobe.com.
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The blue Contact Us button does noy work.
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Correction: ... Contact Us button does NOT work.
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Unable to connect with Chat. Is it not active on weekends?
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I have a new problem. After not trying to install for a day, I tried today and got a new rejection.
I have been running PSE for years. My PC has abundant memory/processor/etc to run PSE2021.
John
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What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?
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1TB Samsung 850 EVO M2. SSD (about 350gig on it), 32 Gig RAM. Intel Core 15-7600K CPU
Running up-to-date Win10.
John
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By the way, one of the trouble sooting recommendations I found was to uninstall the PSE already installed. So now I have no PSE. How to I reinstall PSE2018 until this PSE2021 problem is solved?
John
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I am not an Adobe employee. Try this number for help with this saga.
800-833-6687
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