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Unable to Email photo in Elements 2020

New Here ,
Jan 25, 2020

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I am using a trial version of Elements 2020 and although I think I set things up correctly, when I email a photo using the Share button in the Organizer, the message is sent but not the photo. I can email it to myself without any problem but I am unable to send the photo to my husband and therefore anyone else, I assume. Does anyone have a suggestion?

I don't know if this PSE 2019 preferences note also appears in PSE 2020 prefs or not.  If not, kindly disregard.

 

2019 email pref note.png

 

 

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Unable to Email photo in Elements 2020

New Here ,
Jan 25, 2020

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I am using a trial version of Elements 2020 and although I think I set things up correctly, when I email a photo using the Share button in the Organizer, the message is sent but not the photo. I can email it to myself without any problem but I am unable to send the photo to my husband and therefore anyone else, I assume. Does anyone have a suggestion?

I don't know if this PSE 2019 preferences note also appears in PSE 2020 prefs or not.  If not, kindly disregard.

 

2019 email pref note.png

 

 

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Organizer

Views

212

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Jan 25, 2020 0
New Here ,
Feb 03, 2020

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I've had Elements 2020 for several months and I still can't email a photo to anyone else, nor can I email a photo back to me.  I've tried everything I can think of, but no luck.  Anyone have a suggestion(s)???

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Feb 03, 2020 0
New Here ,
Feb 04, 2020

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I have almost the same problem. I can email a photo but my wife who shares the same computer as a different user just gets the messages sent but no photo.

Art

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Feb 04, 2020 0
Adobe Community Professional ,
Feb 04, 2020

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Art, has your wife set up her email account in the Preferences dialog?  What email service is she using?

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Feb 04, 2020 0
New Here ,
Feb 05, 2020

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Yes, she has set up preferences and she is using Outlook Express Classic.

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Feb 05, 2020 0
Enthusiast ,
Feb 03, 2020

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I don't know if this PSE 2019 preferences note also appears in PSE 2020 prefs or not.  If not, kindly disregard.

 

2019 email pref note.png

 

 

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Feb 03, 2020 1
New Here ,
Feb 03, 2020

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Yes, it does.  Thanks Phinny!

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Feb 03, 2020 0