Unable to install updates

New Here ,
May 13, 2021 May 13, 2021

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Fitted new hard drive and told " This serial No is not for a qualifying product "

Photoshop Elements 9  boxed with Product Number

 

 

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Problem or error

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Adobe Community Professional ,
May 13, 2021 May 13, 2021

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Moving thread to the Photoshop Elements forum from Photoshop

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Adobe Community Professional ,
May 13, 2021 May 13, 2021

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What operating system do you have?

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Adobe Community Professional ,
May 14, 2021 May 14, 2021

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Is it an upgrade version?

Did you use the Mac serial number for Mac or Windows serial number for Windows?

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Adobe Community Professional ,
May 14, 2021 May 14, 2021

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There are no updates for PSEv.9. This old iteration of the software is no longer supported by Adobe.

You can upgrade to the current version by purchase. Adobe may offer you a discount as a repeat customer, but shop around for the best price.

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