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Unable to open PSE editor ( due to bug fix )

Participant ,
Jan 13, 2020 Jan 13, 2020

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Hello

When opening PSE Elements there was a bug fix available so downloaded it. Now I cannot open PSE Editor ( can Organizer ) and am being asked to sign in with my security code to gain acess which I cannot find.

I am registered with Adobe having purchased 2015, 2018, and now 2020. Could someone please advise how i can get up and running again.

 

Thank you

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correct answers 1 Correct answer

Community Expert , Jan 13, 2020 Jan 13, 2020

Go to your Adobe.com account.  Click on Manage your account and then on Register a Product.  All of your registered serial numbers should be available.

 

Ashampoo_Snap_Monday, January 13, 2020_15h27m22s_008_.png

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Community Expert ,
Jan 13, 2020 Jan 13, 2020

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Go to your Adobe.com account.  Click on Manage your account and then on Register a Product.  All of your registered serial numbers should be available.

 

Ashampoo_Snap_Monday, January 13, 2020_15h27m22s_008_.png

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Participant ,
Jan 14, 2020 Jan 14, 2020

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Hello Greg

Thank you for your reply, which was the correct solution

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