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unable to open raw file from Sony A7R3 with Elements 15

New Here ,
Nov 01, 2020

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when I try to update, I get that there is no internet connection.  I have verified that there is.

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unable to open raw file from Sony A7R3 with Elements 15

New Here ,
Nov 01, 2020

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when I try to update, I get that there is no internet connection.  I have verified that there is.

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Nov 01, 2020 0
Adobe Community Professional ,
Nov 02, 2020

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The Sony A7R III requires Camera Raw 10.1 (or later versions).

https://helpx.adobe.com/au/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

Version 10.1 is only supported by Photoshop Elements 2018 and later so you'll never be able to open Raw files from that camera using Elements 15. Elements 15 only goes up to Camera Raw 9.10 (nine point ten).

https://helpx.adobe.com/au/camera-raw/kb/camera-raw-compatible-applications.html

 

You can, however, download the free Adobe DNG converter and convert all your A7R III Raw files to DNG format. You can then open the converted DNG files (not the Raw files) in Elements 15. An extra step for you but no extra cost.

https://helpx.adobe.com/au/photoshop/digital-negative.html

 

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Nov 02, 2020 0
Greg_S. LATEST
Adobe Community Professional ,
Nov 02, 2020

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You might also want to try a workaround that I discuss in this post.  I haven't tried it with Elements 15 but it will probably work.

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Nov 02, 2020 0