Unable to Share photos through Email in Photoshop Elements

New Here ,
Dec 25, 2020

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Unable to email photos. Keep getting "something went wrong, check "preferences"". continued refusal to validate hotmail email addresses. Reference to "t, see Email configuration in Elements Organizer." does not exist.  Any advice?  Thanks. 

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Adobe Community Professional ,
Dec 25, 2020

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What OS and version of Elements are you using?

Until you are able to resolve the issue, you should simply use your email client to attach or insert the photo(s).

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New Here ,
Dec 25, 2020

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Thanks Greg.

I’m using Microsoft Windows 10 and have Photoshop 2021.
I load contacts but keep getting “cannot validate” when trying to use “Share” .
Jim

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Adobe Community Professional ,
Dec 25, 2020

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I don't have a Hotmail account so can't give any advice about the specifics.  But some email providers require extra layers of security to enable the use of third pary applications to manage emails.  For example, gmail makes you jump through numerous hoops to get a separate password to enter into Elements email.  See this thread.  Perhaps it will give you a clue to some settings in your Hotmail account.

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Adobe Community Professional ,
Dec 26, 2020

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I have no difficulty setting my hotmail (or outlook) profile in the organizer.

The process does not validate "hotmail email addresses", it validates your own hotmail account to be able to use your hotmail service with your id and your password. I just did it again. You choose 'Microsoft' as the type of account and enter your id and password as if you you opened your hotmail account. No complicated two steps  validation as required by Gmail. Once your hotmail account is recognized, you enter the addresses you want in your contact book.

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New Here ,
Dec 26, 2020

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Thanks MichaelBParis.

I appreciate your help.
All the best.
Jim

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New Here ,
Dec 27, 2020

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Michel, I am also unable to share by email or pdf, on PSE21, and it just started.  Shortly after I got pse21 in Oct, I shared pictures by email, and it worked perfectly! I have checked my passwords, and they were correct, I sent and received test emails from my outlook account, to my gmail and rogers yahoo account, and they worked! I attempt to share a picture, and I get a message  ("Validation Failed" Something went wrong Please check email settings in organizer preferences and try again") I am unable to figure this one out!   Thanks  Wayne

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Adobe Community Professional ,
Dec 27, 2020

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@WayneS99 

I have only configured the hotmail account and I just sent pictures successfully.

No idea what may be wrong for you now.

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jamesC10405 AUTHOR LATEST
New Here ,
Dec 27, 2020

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WayneS99,
I fully sympathize. I have the same problem. Good luck.
Jim

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