Unable to stack photos

[Sue Powell]

I have just installed Photoshop 2020 shortly followed by the latest update. I used to be able to stack photos by selecting the photos i wanted to stack and right clicking to get options. Now this causes the programme to crash. Any ideas? This is not about focus stacking... just putting different versions of the same picture together. 

(Moving to the PSE forum from the PS forum by Mod JSM)

[PECourtejoie]

Hello, please post the contents of help>system info... so that we have all the relevant info we need in order to help you.

[Sue Powell]

Hi, I cannot even get to the point of System Info- it just freezes until
eventually i have to close the programme and start again. % year old
computer, Win 10. all updated etc...Thanks

[PECourtejoie]

Hello, is it photoshop or elements?

Try resetting the preferences by holding CTRL+ALT+Shift as soon as you click on the Photoshop icon to start it...

[Sue Powell]

Hi it is Elements, thanks

[c.pfaffenbichler]

»I used to be able to stack photos by selecting the photos i wanted to stack and right clicking to get options.«

Please explain.