Unable to update Elements 9.0, had this problem on another pc also.

Explorer ,
Nov 25, 2020

Copy link to clipboard

Copied

Hello to all

I am a casual user and just loaded Elements 9.0 onto my HP pc running Windows 10.  There is an update to version 9.0.3 available, but when I attempt to download it, I receive error messages "Error downloading Elements 9.0.3 update" and "Error downloading Camera Raw 6.5."

Several restarts have not eliminated this problem, the error messages persist. 

About two years ago, I had this same exact issue on another pc, and had to update the Application Manager.  This solved the problem.  Unfortunately, I do not remember how I achieved this update. 

Does anyone have any suggestions?  Thank you! 

TOPICS
Bug, Download and install, Problem or error, Windows

Views

42

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
chipt162 AUTHOR
Explorer ,
Nov 25, 2020

Copy link to clipboard

Copied

Can't figure out how to delete this post...I have solved the issue I described above.  Searched through my older posts and found the link to download Application Manager 1.0, problem solved.  Thank you for this forum, I appreciate knowing it is an available resource. 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Peru Bob LATEST
Adobe Community Professional ,
Nov 25, 2020

Copy link to clipboard

Copied

Can't figure out how to delete this post

You can't.  It will be here to help others who have the same issue.

Can you post the link that you used?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more