Sorry to hear about the unexpected shutdown, could you please let us know the operating system you're working with? Also, when did the error message appear? Were you saving a file? Are you using any plugins?
All my problems with printing photos with Elements 13 started after I upgraded my iMac OS to Catalina, after the download was installed all my menus were mixed up and important details about paper and print sizes were corrupted, luckily I had better software using Canon printing through my Photos file.
So until Apple figures out how to bug fix these Catalina issues I will be solely using Canon software therefore I don't believe Adobe did anything wrong!