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Updates fail to install

New Here ,
Oct 16, 2020

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I am using Photoshop Elements 13 on a Mac Pro 10.13.6 and each time I open the app. I get the message that there is a new update.  This has happened lots of times.  Each time I clicked on "Install upon closing" button because I have started a simple task and want to get it done.  Each time I am asked for my password and then a window oprns that says "Update Complete "and the message "The following applications were successfully updated."  However, there are no applications listed.  Each time when I open PE and check the version I still see 13.0.   A second problem is that now the PE window is too large to fit in my screen and I cannot access the resize handle in the lower right corner.  Thus I can't acces the tools at the bottom of the window.

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Mac, Problem or error

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Updates fail to install

New Here ,
Oct 16, 2020

Copy link to clipboard

Copied

I am using Photoshop Elements 13 on a Mac Pro 10.13.6 and each time I open the app. I get the message that there is a new update.  This has happened lots of times.  Each time I clicked on "Install upon closing" button because I have started a simple task and want to get it done.  Each time I am asked for my password and then a window oprns that says "Update Complete "and the message "The following applications were successfully updated."  However, there are no applications listed.  Each time when I open PE and check the version I still see 13.0.   A second problem is that now the PE window is too large to fit in my screen and I cannot access the resize handle in the lower right corner.  Thus I can't acces the tools at the bottom of the window.

TOPICS
Mac, Problem or error

Views

11

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 16, 2020 0

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