wants me to start a trial sub.

[jimkirjr66]

I bought the software at best buy and classroom in a book omline and reg. it. Now when I go to open my organizer it wants me to purchase a sub. or start a free trial.I was told there were no fees just buy the software and download your done.Any help Thanks

[Peru Bob]

Go to Help > Sign in from the Editor menu and enter your serial number.

[jimkirjr66]

I did that already so why do they want me to start a trial 30 day sub.

[Peru Bob]

You may need to go to Adobe Customer Service for that:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede....

[Test Screen Name]

I wonder if you download a trial of Photoshop instead of Photoshop Elements? 

[Peru Bob]

Photoshop trial is only 7 days, not 30 days.