werkruimte adobe photoshop element start niet meer op, blijft draaien

[vesparientje]

ik had eerst adobe photoschop elements 2020 geinstalleerd alles werkte goed, ook samen met lightroom.

nu heb ik adobe premiere elements aangeschaft en geinstalleerd, deze werkt ook goed, maar nu start mijn werkruimte in adobe photoshop elements niet meer op...hij blijft draaien en doet niks meer wat is er verkeerd gelopen ?

[Akash Sharma]

Hi there,

Sorry that your workspace in Photoshop Elements 2020 is not loading correctly. 

Would you mind restoring the app preferences to default and see if that helps?

Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

Note: Deleting the preferences file is an action that cannot be undone.

Do one of the following:

• Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.

• Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

Thanks,

Akash