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Why can't I tag places in Photoshop Elements 2019?

Community Beginner ,
May 31, 2019

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I'm trying to set up new places tag for my photos after a holiday in Orkney and north east Scotland. I can go through the initial stages of creating a new tag but after finding the location on the map (e.g. Kirkwall, Orkney) and clicking Done, a new place tag is not added.

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Why can't I tag places in Photoshop Elements 2019?

Community Beginner ,
May 31, 2019

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I'm trying to set up new places tag for my photos after a holiday in Orkney and north east Scotland. I can go through the initial stages of creating a new tag but after finding the location on the map (e.g. Kirkwall, Orkney) and clicking Done, a new place tag is not added.

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May 31, 2019 0
LEGEND ,
Jun 01, 2019

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It seems to be working OK. I select a thumbnail or thumbnails in All Media and click the button at the bottom “Add Location”

In the dialog I type Kirkwall and wait for the search results

I choose Scotland, Orkney, Kirkwall and click apply – see image below

Kirkwall.jpg

I can now see the photos pinned to the map and if I click the info button can see three tags applied to the image. I can even search all media for Kirkwall

Onfokirkwall.jpg

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Jun 01, 2019 1
Participant ,
Sep 12, 2019

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Sadly, there is a problem in MAPBOX which Adobe have been told about repeatedly but do nothing about. Where you have 4 or less 'steps' highlighted in the screenshot above (Kirkwall, Orkney Islands, Scotland, UK) this is fine, but if you chose to select the Kirkwall airport one above, with 5 steps', it will not translate into a place tag. Sadly, you cannot delete any of the 'steps' shown in the MapBox 'results' line. Please, please sort this out Adobe.

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Sep 12, 2019 0
Participant ,
Dec 21, 2019

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Following on from my previous post, I approached MapBox recently about the inability to tag anywhere with 5 'steps' or more. MapBox assure me that the problem rests with Adobe and not with MapBox.  Very irritating.  I have now started to create non-smart place tags.

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Dec 21, 2019 0