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I just downloaded Photoshop Elements 2020 and it wants me to sign in with my Adobe ID. The same login that got me here fails to be recognized. Do I need two different Adobe logins?
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Go to My Account and check you can log-in with your email and password. If so, the same should work when signing-in to the software. After sign-in you should be able to license/activae with your serial number. This should only be needed one time.
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I think my problem is that I have a single user license and even though I can't be on two different computers at the same time, it looks like I need to get some sort of an additional license for my second computer.
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You are permitted two activations. If you have already installed twice previously you will need to sign-out from one machine from under the help menu where you see your email.
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I haven't installed this on more than one computer. I'll have to check into that with Adobe.
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Is it definitely asking for Adobe ID? You're always asked for your system password when installing software, which should be different.
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Mac or Windows?
Have you tried your local administrator username and password for your local computer?
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Hi, John. I'm on Windows 10 and I am the administrator; it's my home computer and no one uses it but me.