Had PSE 15. PC crashed. Unable to reinstall from my account as time limit (I was not aware of when purchased) has expired. Instead I have a free trial of PSE 20. Why would I stick with PSE if I am forced to purchase every few years when there are so many other similar products out there. I have always used PSE since PSE 2 which was on DVD and without a time limit but eventally imcompatible with Windows 10 - but on a pensioner's budget I do not wish to be forced to purchase again and again. Is PSE 20 availale on DVD without a time limit??? Unfortunately I cannot get this question through directly to Adobe.
Actually you don't have to stay with PSE. you could try to locatie a better company/software that cares for its customers and has more updates that should be with the product. Adobe uses PSE only as a cash cow. new version that you have to buy, no updates over the year, and after a year a new version with updates that you have to buy. no care for the product after launch and surely no care after a new version is launched. Even the simple camera raw was 4 versions behind the version for photoshop when 2019 was the actual version.
So if you have to start all over again, i think i would find a better supported product (not adobe).
Dess3, before you give up on PSE15, can you give us a little more information. I assume you purchased it as a download. Did you purchase it directly from Adobe? If so, does a download link show up in your Adobe account profile.
Also, where did you get the information that there was a time limit for the program? Adobe's policies about this have changed recently and I am seeing reports that Support staff are giving out bad information. Unfortunately, Adobe USA is on winter break over the holidays and I probably won't be able to get any clarification until after the new year. However, if you bought what was supposedly a perpetual license directly from Adobe, less than 4 years ago, I'm going to go out on a limb and say that you should be able to reinstall it.