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Im hoping Elements 2020 will address the issue of iPhone Live photos. I needs to find the still jpeg and seperate the video (.mov). Please!
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In Elements, you can only grab a single frame of the video using Premiere Elements.
However, you can edit a Live Photo on your iPhone, and select and save a single frame as a jpeg. See here for one way to do it.
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Apparently LivePhoto is not a movie format. https://9to5mac.com/2015/09/11/how-live-photos-works/ describes the tech before it was converted to HEIC.