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Within Adobe elements 2018 when i click 'crop' elements crashes and switches off

New Here ,
Jul 05, 2018

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Hi,

I have recently installed Adobe elements 2018 onto my windows 10 (1803 windows version) Toshiba laptop but when i go to crop any image elements crashes and shuts the program down I have got the error logs below -

Faulting application name: PhotoshopElementsEditor.exe, version: 16.0.0.0, time stamp: 0x59aad650

Faulting module name: PhotoshopElementsEditor.exe, version: 16.0.0.0, time stamp: 0x59aad650

Exception code: 0xc0000005

Fault offset: 0x00000000071edbd6

Faulting process ID: 0x20bc

Faulting application start time: 0x01d414497a81aaf5

Faulting application path: C:\Program Files\Adobe\Photoshop Elements 2018\PhotoshopElementsEditor.exe

Faulting module path: C:\Program Files\Adobe\Photoshop Elements 2018\PhotoshopElementsEditor.exe

Report ID: 6ed9efa0-19d3-4858-9c6f-d5e73ca5a45a

Faulting package full name:

Faulting package-relative application ID:

Can anyone help?

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Within Adobe elements 2018 when i click 'crop' elements crashes and switches off

New Here ,
Jul 05, 2018

Copy link to clipboard

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Hi,

I have recently installed Adobe elements 2018 onto my windows 10 (1803 windows version) Toshiba laptop but when i go to crop any image elements crashes and shuts the program down I have got the error logs below -

Faulting application name: PhotoshopElementsEditor.exe, version: 16.0.0.0, time stamp: 0x59aad650

Faulting module name: PhotoshopElementsEditor.exe, version: 16.0.0.0, time stamp: 0x59aad650

Exception code: 0xc0000005

Fault offset: 0x00000000071edbd6

Faulting process ID: 0x20bc

Faulting application start time: 0x01d414497a81aaf5

Faulting application path: C:\Program Files\Adobe\Photoshop Elements 2018\PhotoshopElementsEditor.exe

Faulting module path: C:\Program Files\Adobe\Photoshop Elements 2018\PhotoshopElementsEditor.exe

Report ID: 6ed9efa0-19d3-4858-9c6f-d5e73ca5a45a

Faulting package full name:

Faulting package-relative application ID:

Can anyone help?

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Jul 05, 2018 0
New Here ,
Mar 01, 2020

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I have the same issue is there a fix please?

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Mar 01, 2020 0