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New Here ,
Oct 17, 2019

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I am using Element 2019.  I cannot move a file from the Photo Bin to the workspace for editing.  The Tips screen will not go away!  I have tried everything, gone through the file menu.  Still completely covers the workspace so I cannot open a file.

Does anyone know how to help?  I have used earlier versions without this  problem.

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Work space

New Here ,
Oct 17, 2019

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I am using Element 2019.  I cannot move a file from the Photo Bin to the workspace for editing.  The Tips screen will not go away!  I have tried everything, gone through the file menu.  Still completely covers the workspace so I cannot open a file.

Does anyone know how to help?  I have used earlier versions without this  problem.

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How to, Problem or error

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Oct 17, 2019 0
Adobe Community Professional ,
Oct 17, 2019

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When you say the "Tips screen", do you mean the Home Screen?  You should be able to close that through the X in the top right of the window. Alternatively, at least on Windows, you can right click on the Task Bar icon and close the window from there.

 

Snap10_2019.10.17_23h44m54s_001_.png

 

  If you mean something else, please provide a screenshot.

 

 

 

 

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Oct 17, 2019 0
Adobe Employee ,
Oct 18, 2019

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Hi ,

 

Try these steps to reset the application preferenes-

1.Quit the application .

2. Go to

     Win - C:\Users\[user name]\AppData\Roaming\Adobe\Photoshop Elements\18.0\Editor

      Mac - /Users/[user name]/Library/Preferences/Adobe Photoshop Elements 18 Settings

3. Rename Editor to Editor_old [win] , Adobe Photoshop Elements 18 Settings to Adobe Photoshop Elements 18 Settings_old [Mac]

4.Relaunch the application.

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Oct 18, 2019 0
New Here ,
Oct 18, 2019

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I tried what you said and it seemed to do the trick.  HOWEVER, the problem comes back if I try and use the "guided" preset in Elements 19.  This is the screen I am trying to remove when I want to load a picture and work on it.

Screenshot (2).png

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Oct 18, 2019 0
Adobe Community Professional ,
Oct 18, 2019

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What you are seeing is not a 'preset', it's a menu. It's a visual, illustrated menu of the kinds of effects you want to be guided with. If you don't select a category by clicking on the illustrated icon, there is no chance you can continue to be guided.

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Oct 18, 2019 0
99jon LATEST
LEGEND ,
Oct 18, 2019

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Are you using a laptop or notebook with a short display? You seem to be missing the main tabs for Quick, Guided and Expert or they are hidden behind a black overlay?? See image below.  Can you drag the bottom or top corners of the application frame to fill the monitor? Otherwise open an image and choose a guided edit such as Resize your photos. Click the next button then click to take the image into expert mode where all the regular tools are available.

GuidedShortScreen.jpg

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Oct 18, 2019 0