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Can't connect to the service #help

New Here ,
Jun 08, 2023 Jun 08, 2023

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Hi there. I am trying to download and install Photoshop Express on my work laptop and it doesn't work. I am getting the same error every time: "We can't connect to the service you need right now. Check your network connection or try this again later." My network works absolutely fine and all other apps from Adobe are fine too. Any ideas?

 

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Download and install , Problem or error , Windows

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Adobe Employee ,
Jun 13, 2023 Jun 13, 2023

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Hi Claudiu,

 

Welcome to our Community forum. Thank you for reaching out to us, I would like to inform you that Photoshop Express is for phones. you could install them on your Android phone or iOS phone. To know how to get started with Photoshop Express. Please refer to the below article:

 

https://helpx.adobe.com/photoshop-express/get-started-ios.html

https://helpx.adobe.com/photoshop-express/get-started-android.html

 

Please let me know how it goes.

 

Regards,

Neelam

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