Have I been charged for Photoshop Express?

New Here ,
Aug 17, 2021 Aug 17, 2021

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Hi, I downloaded Photoshop Express today from my Adobe account. It said it was 'Available in your plan', and didn't give me any details about fees. However now I see it says it's charged via my Apple account. My Apple account doesn't show any purchases, though. Can someone tell me if it's free or not, please? Thanks!

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Explorer ,
Aug 30, 2021 Aug 30, 2021

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Good question. Did you ever get an answer? It shows up as "Available in your plan" for me as well and was wondering if there is a charge. Thanks

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Adobe Community Professional ,
Aug 31, 2021 Aug 31, 2021

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Photoshop Express is free.  I have it installed on a phone, tablet and Windows laptop.   If I remember right, a few more features can "turn on" if you are logged into your plan.

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Explorer ,
Aug 31, 2021 Aug 31, 2021

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Thanks Bill. I think the concern is from a past situation where it appeared something was part of my plan was actually a trial. Looks like that issue has been sorted out.

Warren

 

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Adobe Community Professional ,
Sep 03, 2021 Sep 03, 2021

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LATEST

@defaultkv1kgbopar1y  and @GraceUnfolding 

 

Billing questions need to go to Adobe Customer Care.

 

Contact Adobe Customer Care:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 
or send a tweet to @AdobeCare for support.

~ Jane

 

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