I can't use premium features in Photoshop Express on my iPhone!

New Here ,
Jul 28, 2021 Jul 28, 2021

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I have subscription plan, that includes Photoshop Express on mobile devices. Everything worked good, until I switched to iPhone 12. I'm signin in to my Adobe account without any problems, but I can't use premium features anymore, unless I buy another subscription. This is nonsense. Please someone tell my why.

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Android , How to , iOS

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Adobe Employee ,
Jul 29, 2021 Jul 29, 2021

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Hi,

 

We're sorry about the trouble while trying to access the premium features in Photoshop Express. Would you mind telling us if you bought the subscription through the Google play store of the Apple App store?

 

You can try going to the settings of Photoshop premium, then tap on your email ID & select the option to Restore Purchase.

 

Let us know if it helps!

Regards,

Nikunj

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