I have Photoshop Express but Photoshop on the desktop shows two options Try and Buy

New Here ,
May 03, 2021 May 03, 2021

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I already have a paid subscription; have been using my iPhone but it wants me to pay if I try to use it on the desktop.  How do I get around this?

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Adobe Community Professional ,
May 03, 2021 May 03, 2021

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Are you signed in on CC on your desktop.?

Lee- Graphic Designer, Print Specialist, Photographer

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New Here ,
May 03, 2021 May 03, 2021

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Yes, signed into Creative Cloud

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Adobe Community Professional ,
May 03, 2021 May 03, 2021

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Moved to Account, Payment, & Plan forum, from the Photoshop forum.

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Adobe Community Professional ,
May 03, 2021 May 03, 2021

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Did you only buy at the Apple store, or do you have a subscription for a computer?

 

Log-in to your Adobe account and click this link https://account.adobe.com/products

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New Here ,
May 03, 2021 May 03, 2021

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Purchased subscription from Adobe.  I purchased Adobe Acrobat Pro which I have no problems with, can use on both desktop and iPhone, and Photoshop Express; can use on iPhone but need to "Try or Buy" on desktop

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New Here ,
May 03, 2021 May 03, 2021

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I just found out that the purchase for Photoshop Express was made via Apple.  There is no serial or registration number for either Acrobat Pro or Photoshop in my billing history

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New Here ,
May 03, 2021 May 03, 2021

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IMG-1756.jpgIMG-1758.jpg

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Adobe Community Professional ,
May 03, 2021 May 03, 2021

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quote

 There is no serial or registration number for either Acrobat Pro or Photoshop


By @Joellyn5E99

CC apps don't have serial numbers or registration numbers.

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Adobe Community Professional ,
May 03, 2021 May 03, 2021

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Did you purchase a subscription from Adobe?

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