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Membership paid but not access through my IPhone

New Here ,
Dec 21, 2022 Dec 21, 2022

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I already paid $34.99 so my membership is active but the App it doesn't recognize it and offer me to pay again when it has been paid 

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Community Expert ,
Dec 21, 2022 Dec 21, 2022

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@Patricia27667595daxz 

 

What kind of membership do you have for 34.99?

 

If it includes Photoshop Express, try signing out, then sign in with the same Adobe ID and PW you used to make the purchase.

 

Jane

 

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New Here ,
Dec 29, 2022 Dec 29, 2022

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Thank you Jane, it worked!

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