Photoshop express crashes after latest update

Community Beginner ,
Dec 02, 2019 Dec 02, 2019

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After the latest update of Photoshop express in iPad the app won't startup at all.

Deleted and installing it again doesn't repair anything.

Has anybody encountered the same?

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Bug , Crash or freeze , iOS

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Community Beginner ,
Dec 02, 2019 Dec 02, 2019

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Yes, same here. Today's release of PS Express 8.0.3 crashes on launch on my iPhone X running iOS 12.4.1

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Community Beginner ,
Dec 02, 2019 Dec 02, 2019

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I am on iPad os 13.
It looks like it is an application error related.

--
Cătălin Spanţu

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Community Beginner ,
Dec 02, 2019 Dec 02, 2019

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Yes, if it's happening on the latest OS, Adobe should catch it soon and release an update. 

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New Here ,
Dec 02, 2019 Dec 02, 2019

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Same. 

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New Here ,
Dec 02, 2019 Dec 02, 2019

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Same for me, just after the update. On the iPhone 11 Pro Max. 

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New Here ,
Dec 02, 2019 Dec 02, 2019

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Yep. iOS 13.1.3, app is broken on v. 8.0.3 for me. 

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New Here ,
Dec 03, 2019 Dec 03, 2019

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It's the same here. Photoshop Express does not start on my new ipad. 
I hope the problem will be resolved soon!

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New Here ,
Dec 03, 2019 Dec 03, 2019

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Same 24 hours and Adobe hasn't responded or released a fix. At least they could rollback to previous stable version.

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New Here ,
Dec 03, 2019 Dec 03, 2019

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Having same issue. No response yet.

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New Here ,
Dec 03, 2019 Dec 03, 2019

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iPhone SE, 12.4.1, update installed today (can't tell what version).
Application folds up and disappears - cannot be used.
But it is still running when I double-click on the Home button to display the running apps.
It can be force-quit from there, but that doesn't make it work.

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Community Beginner ,
Dec 03, 2019 Dec 03, 2019

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Finally they have addressed it today.

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New Here ,
Dec 04, 2019 Dec 04, 2019

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Version 8.0.4 installed today is functional.

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New Here ,
Jul 10, 2020 Jul 10, 2020

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The update for iOS13.5.1 10 July 2020 is doing the same thing; crash on launch

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Community Beginner ,
Jul 10, 2020 Jul 10, 2020

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Same here. All adobe apps I have installed crash on opening. 

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New Here ,
Jul 10, 2020 Jul 10, 2020

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Same here.  It keeps crashing no matter what I do.  I've deleted and reinstalled the app.  It still doesn't work.

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New Here ,
Jul 10, 2020 Jul 10, 2020

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Same here and I don't like paying for something I can't use. 

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New Here ,
Jul 10, 2020 Jul 10, 2020

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Same here, PsX  will not boot up on my iPhone XR.  PS Fix, PS Mix  work but cannot send the image to PsX.  I deleted PsX and re- downloaded from the App Store- still crashes before it starts.  LR mobile crashes as well. 

I am signed into CC as well.   

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New Here ,
Jul 10, 2020 Jul 10, 2020

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Yup. Just started for me for PS Express and Adobe Spark Post. Weirdly it's not doing for Lightroom or Photoshop Fix though. Only Adobe Spark Post and PS Express. 

Running iPhone 8 on iOS 13.5.1

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New Here ,
Jul 10, 2020 Jul 10, 2020

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I fixed it! Totally by accident. I rebooted my iPhone, no luck. I deleted and reinstalled the app, no luck. When I reinstalled, the app icon was located in a new spot. I hard-pressed on it to move it, and a pop-up appeared asking for permission to access my Photos. I clicked Ok and viola! It now stays open when I launch it. Hope this helps someone. 

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Community Beginner ,
Jul 10, 2020 Jul 10, 2020

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I believe they fixed it - just tried to open it without any additional maneuvers and it works!

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New Here ,
Jul 10, 2020 Jul 10, 2020

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Yes! They've fully fixed it now. No problems when opening!

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New Here ,
Jul 10, 2020 Jul 10, 2020

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Mine is working now as well

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