Photoshop Express crashing on iPad

[chris6C2B]

I am using Photoshop express 20.35.4 on iPad iOS 12.4.8, when I try to open a photo from my albums the screen goes black. I can make and save a collage in the app but not edit any photo’s. This has happened in the last few days, anyone else experienced this? I suspect an update may have caused this problem.

[zoemae64]

Been having this exact problem for the last few days, too. Frustrating. Any answers?

[Brian5E95]

Yes - exactly the same on exactly same configuration for iPad and app. Fine on android + Windows 10

[defaulty7k69qoxqsok]

I am having exactly the same problem.....can you fix or can I revert to an older version of Photoshop Express ...if how do I do that on my iPad

[Brian5E95]

Guess only possibility with rolling back to previous is if you have those on cloud? There are sites offering previous versions for android, but I’ve not found any for iPad
I just update automatically so I guess it’s the waiting game.

[zoemae64]

Is anyone from Adobe going to let us know what’s happening? Waiting is tedious.

[chris6C2B]

Agreed, I have had a few conversations with the help but always get referred here, I accidentally pressed ‘try premium’ and can now longer go back to the free editing, collage yes editing no, DO NOT PRESS THE TRY PREMIUM, I feel like I am in some sort of endless loop!