• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Photoshop Express too slow on my iPad pro

Community Beginner ,
Jan 02, 2024 Jan 02, 2024

Copy link to clipboard

Copied

How can I desinstall photoshop express on my iPad, without loosing my photos? Photoshop express has become to slow and even does not open. I tried to update it. It did not help. I should desistall it and reinstall it. I didn't succeed. Thanks for your help.

abdallah

TOPICS
Bug , How to , Problem or error

Views

85

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 23, 2024 Jan 23, 2024

Copy link to clipboard

Copied

Hi @Abdallah Bouhamidi,

 

Thank you for reaching out to us. You could uninstall the Photoshop Express application through app store in your iPad device and reinstall it again through app store. Please reboot your device after uninstalling the application.

 

Please let me know if this helps.

 

Thank you,

Neelam

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 23, 2024 Jan 23, 2024

Copy link to clipboard

Copied

Hello and thank you for Kind reply.Is there à différence between "Supress"
and "Uninstall"? Appstore offers only "Suppress" I am afraid if I do so, to
loose all my datas and works.
Thanks again

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 30, 2024 Jan 30, 2024

Copy link to clipboard

Copied

LATEST

Hi @Abdallah Bouhamidi,

 

Please check the save location for Photoshop Express in the application >> Preferences. It should tell you where your data is saved. You could uninstall and reinstall it if it is saved locally on your device. Please let me know if you have any further questions.


Thank you,

Neelam

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines