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Photoshop express

New Here ,
Aug 08, 2023 Aug 08, 2023

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Hello people. I've been doing edits in this app for last 3 years, and really great and simple app... lovin it.

Last few months I have problem with select tool.

When Im selecting parts of image, after every... like 10 seconds when I move focus on other part of image... whole selected path is moved to the left few pixels, so I need to do same proces again. And when Im done with it second time, again same problem after few seconds. If someone can help me would be great. Thank you.

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Adobe Employee ,
Aug 09, 2023 Aug 09, 2023

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Hi @Aden31555918dj0n ,

 

Thank you for reaching us. We apologize for your frustration caused due to Photoshop Express select tool. We appreciate your support for the application and positive feedback. To resolve your issue, please try the troubleshooting steps:

  • Update the application and reboot your device and let us know the version of the application installed
  • Please check if you have any pending updates for the phone
  • Try signing out and signing back into the account linked to the Photoshop Express application.

 

If the problem persists, please try uninstalling and reinstalling the application.

 

Please let us know if the above troubleshooting helps you, and let us know the device( Android or iOS) details you use to access the Photoshop Express application.

 

We are here to help you.

 

Thank you,

Neelam

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