Premiere Elements 2021 - Video source is green and purple and distorted

New Here ,
Aug 02, 2021 Aug 02, 2021

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Every time I import any video footage into Premiere Elements 2021, the source is distorted and has a green/purple hue to it. My video drivers, OS, and everything else are always up to date.

 

According to this:
https://helpx.adobe.com/premiere-pro/kb/green-purple-streaks-premiere-pro.html

I should be able to modify the project settings, but Premiere Elements doesn't allow for me to make those changes.

 

Importing my footage into InShot and Windows Video Editor works fine, and those are free applications. Why does my paid-for software not work?

 

Any suggestions?

 

Moving from Using the Community (which is about the forums) to the correct forum... Mod
To ask in the forum for your program please start at https://community.adobe.com/

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Adobe Community Professional ,
Aug 02, 2021 Aug 02, 2021

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Let me move this to the Premiere Elements forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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