Problems with update 8.0.3

New Here ,
Dec 02, 2019 Dec 02, 2019

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I updated to version 8.0.3 yesterday and since then I haven't even been able to open the app on my iPhone. Prior to the upload I had no issues. 

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Adobe Employee ,
Dec 02, 2019 Dec 02, 2019

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Hi Heather,

 

Welcome to Adobe Community!

Are you referring to the Photoshop Express app? Also, what iPhone model are you using?
Have you tried reinstalling the app and see if it helps?
What's the version of iOS installed on the device?

Regards,
Sahil 

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New Here ,
Dec 02, 2019 Dec 02, 2019

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Yes, it is the Photoshop Express app. I’m using an IPhone XR. The IOS is 13.1.2. I’ve tried reinstalling the app.

Until this update everything was phone.

Sent from my iPhone

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New Here ,
Dec 03, 2019 Dec 03, 2019

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I have the same problem. Once I update the photo shop 8.0.3 it's getting stuck and I am not able to open it. 

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New Here ,
Dec 03, 2019 Dec 03, 2019

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LATEST

Me also....!

thx

rami 

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Guest
Dec 03, 2019 Dec 03, 2019

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I'll move the thread to the Photoshop Express forum

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New Here ,
Dec 03, 2019 Dec 03, 2019

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Bonsoir,

 

je rencontre le même problème depuis la dernière mise à jour de cette application. Je l'utilise sur un iPhone 7 +, avec IOS 13.1.2

 

merci pour votre aide. 

cordialement 

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