PS Express album not showing photos

Report · Dec 19, 2022

Hi. Some of my albums in PS Express on iPad Pro (12.9-inch, 3rd generation, iPadOS 16.2) are not showing. Please see attached image to see what the album icon currently looks like. Any advice would be greatly appreciated. Thanks!

Report · Dec 29, 2022

Hi There,

We are sorry for the delay in response. Could you please confirm if you see the missing albums in any other places, do you use any other devices to use Photoshop? Did you save the albums in any other application like Lightroom?

We are here to help, it's just we need more details to investigate.

Regards,

Neelam