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PS Express ne fonctionne plus

New Here ,
Jul 31, 2023 Jul 31, 2023

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Bonjour, 

iPhone 13 Pro Max 

IOS 16.6

J'utilise la version PS Express Prenium depuis de nombreuses années. Dernièrement (environ une semaine) une mise à jour a été effectuée par Adobe et depuis, il est impossible de faire des retouches photos. L'application bugue. 
J'ai désinstallé et réinstallé l'application plusieurs fois. Rien n'y fait...

Merci de solutionner le problème ! 


TOPICS
Bug , Crash or freeze , Problem or error

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Adobe Employee ,
Aug 01, 2023 Aug 01, 2023

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Hi @Lorentxa ,

 

We apologize for your experience with our Photoshop Express application in iOS. To help you better, please let me know the version of Photoshop Express installed on your phone. Please check if you have any pending updates for your phone and the application. Please ensure to have a stable internet connection. You could try signing out and signing in to your account for Photoshop Express and rebooting your device, which might improve the application's functionality and resolve the crash issues or bugs.

 

Please let me know how it goes. We hope to hear from you soon.

 

Thank you,

Neelam

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