Raw Files uploaded on Dropbox are not visible in Photoshop Express

Contributor ,
May 03, 2019 May 03, 2019

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I am running the latest version of Photoshop Express on a 12.9" iPad Pro. RAW (.NEF) files are not visible when trying to import via Dropbox. Also, top level folders when viewed in Dropbox are not in alphabetical order. Are these known issues? Thanks.


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Adobe Employee ,
May 06, 2019 May 06, 2019

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Hi there,

As you're not able to view the raw files from Dropbox in Photoshop Express, could you please let us know if you're able to view them when you save them locally and then import them into Photoshop Express?

Also, please check the last response on this forum thread and let us know if it helps:
Problem Opening Saved Files from Photoshop Express

Regards,
Sahil

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Contributor ,
May 15, 2019 May 15, 2019

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Yes I can view RAW files from the camera roll from inside PS Express and import. As a workaround, I download RAW files from Dropbox to the Camera Roll prior to launching PS Express. Please note other Drop box issue - top level folders when viewed in Dropbox from PS Express are not in alphabetical order.

Both of these issues are easily reproduced.

Thanks.

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