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Selective Editing is not working on my Samsung Galaxy tab S9

Community Beginner ,
May 18, 2024 May 18, 2024

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I'm trying to use Adobe Photoshop Express on my Samsung Galaxy tab S9 but I can't see the Selective Editing function.  Also, I tried to access the Selective Editing in the Quick Action menu, but it's not working either.

 

I tried with my Poco X5 Pro Android smartphone and it works, so I know it's available for Android.

 

Is there something I should activate? what can I do in this situation?

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Android , Problem or error

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Adobe Employee ,
Jun 04, 2024 Jun 04, 2024

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Hi @GG27148932ybc7,

 

We are sorry for the delayed response and the issue you encountered with the application. Please share the device OS details and the application version installed on your device(Samsung tab).


Thank you,

Neelam

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Community Beginner ,
Jun 05, 2024 Jun 05, 2024

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Hi Neelamk:

 

The Adobe Photoshop Express app version installed on my tablet is 14.1.76 and my tablet is a Samsung Galaxy Tab S9, model SM-X710, One UI 6.1 and Android 14.  It has apps updated from Google PlayStore and Samsung Galaxy Store.

 

Thank you in advance for any help you can provide to me.

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Adobe Employee ,
Jun 09, 2024 Jun 09, 2024

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Hi @GG27148932ybc7,

 

Thank you for the information. I have notified our engineering team to look into the issue. I will keep you posted with an update once they have responded.

 

Thank you,

Neelam



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