I’m a paying subscriber to Photoshop Express and have been using the Remove Object feature for months without issue. It’s been one of the most valuable tools in my workflow. Today I suddenly got a message saying I’m out of monthly generative credits and have to wait until the 20th or upgrade to continue using it.
This is extremely frustrating. When I subscribed, there was no mention of any usage limits on core tools like this. Now a feature I rely on regularly is locked unless I pay more?
I understand Adobe is investing in AI tools, but adding a cap after users have already been paying for full access without clearly communicating the change feels misleading. If you’re going to change what the subscription includes, that should be made obvious and transparent up front.
Can someone from Adobe clarify:
- When this policy changed?
- If current subscribers were notified?
- Whether there’s a way to access the full feature set I originally paid for without being pushed into another tier?
I hope Adobe rethinks this rollout or restores the tools that subscribers signed up for.
3
Replies
AdChoices
