Watermark issues in Ps express

[Pranay28152731sr9d]

Hi .. i had to reset my phone and re log into all ky apps.. inclusing PS EXpress ... i cant now seem to add watermark which i was able to.. i am using the lates version of the app and ios 

[Lyn_D]

Hi @Pranay28152731sr9d,

Thank you for reaching out, and we're sorry to hear you're experiencing difficulties with your watermark on PS Express. 

Could you kindly provide us with further details:

Name and Model of the device you are accessing PS Express with.

OS version of the device.

Adobe Express's current version.

A Walk-through video of your steps.

Please note that we require videos to better understand what is going on and recreate your issue.

You can share your walk-through video with us via DM.

We're looking forward to hearing from you with an update.

Many Thanks,

Lyn 🙂

[Pranay28152731sr9d]

Hi .. i had to reset my phone and re log into all ky apps.. inclusing PS EXpress ... i cant now seem to add watermark which i was able to.. i am using the lates version of the app and ios 

[Neelamk]

Hi Pranay,

Thank you and welcome to Photoshop Express Community Forum. Could you please help us know more information as to what happens when you try to add watermarks now to your Photoshop Express in iOS? Do you see any error messages while adding? Please share the version details of the application. 

We are here to help you, it's just we need more information to investigate. You could also refer to the artcle link below for more details :

https://www.photographymad.com/pages/view/how-to-add-a-watermark-to-an-image-in-photoshop

I hope to hear from you soon.

Regards,

Neelam

[jane-e]

Duplicate messages (and their answers) from Jan 28 and Jan 30 merged. @Pranay28152731sr9d , please post once and continue in the same thread. Thank you!

Jane

[main14751354]

I also cannot find the setting to add my watermark anymore since I got a new phone and my watermarks are no longer saved. Tried to find it when saving image. And in preference settings but there isn't a watermark option anymore. Did you find a solution? 

[Neelamk]

Hi @main14751354, 

Thank you for reaching out to us. Please let us know the version of the Photoshop Express application and the device OS details. 

Thank you,

Neelam

[nikkyrichard]

Hello, I have the same issue.  I got a new iPhone 14 and installed the app (v. 24.15.0).  I see the Watemark option within Preferences on my iPhone XR (v. 24.13.1), but it is not showing up in the Preferences menu on the new phone with the newer version.  Thank you 🙂

[Neelamk]

Hi @nikkyrichard,

Apologies for the late response. We are sorry to hear you are experiencing issues with the app. Please let me know if you have signed in to your new device as a new User or an existing user with the same email account as the other device. Please share a screenshot of the application detail page to investigate further.

Thank you,

Neelam