App suddenly logged out and my photos got lost - Photoshop Fix

New Here ,
Aug 04, 2019

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I recently went on the app had all my photos but wouldn’t let me edit any of them so i closed the app opened it again it logged me out so i logged back in and LOST all my old photos i even went on “adobe creative cloud” to look for them there and there was nothing there

Message was edited by: Sahil Chawla

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App suddenly logged out and my photos got lost - Photoshop Fix

New Here ,
Aug 04, 2019

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I recently went on the app had all my photos but wouldn’t let me edit any of them so i closed the app opened it again it logged me out so i logged back in and LOST all my old photos i even went on “adobe creative cloud” to look for them there and there was nothing there

Message was edited by: Sahil Chawla

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Aug 04, 2019 0
Adobe Employee ,
Aug 05, 2019

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Hi Khaileen,

Sorry to hear about the lost images, could you please make sure that you're using the correct Adobe ID to log into Photoshop Fix?

Do you have a subscription with Adobe?

Regards,
Sahil

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