can't save a picture

Dec 22, 2017

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Hello, I just downloaded the app, Adobe Photoshop Fix, and tried saving the desired picture after I edited it, however, the picture is always black whenever I try to view it. Help?

Ok thank you for the help Sheena. I think it was bc I didn't have an Adobe

profile yet. Once I created one, the pic saved.

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can't save a picture

Dec 22, 2017

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Hello, I just downloaded the app, Adobe Photoshop Fix, and tried saving the desired picture after I edited it, however, the picture is always black whenever I try to view it. Help?

Ok thank you for the help Sheena. I think it was bc I didn't have an Adobe

profile yet. Once I created one, the pic saved.

TOPICS
How to

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2.5K

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Dec 22, 2017 0
Adobe Employee ,
Dec 22, 2017

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Hi Justin,

Where are you saving the picture?

Please let us know the steps you follow to save the image.

Regards,

Sheena

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Dec 22, 2017 0
Adobe Employee ,
Jan 05, 2018

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Hi Justin,

You may Contact Customer Care for more troubleshooting steps.

Regards,

Sheena

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Jan 05, 2018 0
Jan 05, 2018

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Ok thank you for the help Sheena. I think it was bc I didn't have an Adobe

profile yet. Once I created one, the pic saved.

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Jan 05, 2018 0
Adobe Employee ,
Jan 08, 2018

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That explains.

I'm glad that the issue is resolved for you.

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Jan 08, 2018 0