Impossible to access to my project in Photoshop Fix

[FrancesFra]

Today I begun a new project and after I go to make other things, when I return in the app and try to open my project, it appears a message that I have to update to the latest version.

But I already have the latest version!!!

Make sure to fix this problem, because is not acceptable.

thank you

[Sheena Kaul]

Hi there,

I apologize for the troubles that you've been noticing with the app.

Please let me know the device that you're using along with the OS version on it. Also, confirm me the current app version installed on the device.

Regards,

Sheena

[Sheena Kaul · Accepted solution]

Hi there,

Please Contact Customer Care for more detailed troubleshooting.

Regards,

Sheena