Large printer won't print bigger than 8.5 x 11

New Here ,
Aug 22, 2017

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I'm trying to print a 36" wide x 48" long image on my 36 Inch HP 520 inkjet. I've gone through every possible setting and it remains stuck on 8.5' x 11" in the preview window. Even though it is set  at 36 x 48, it will only print 8.5 x 11. Any thoughts?

I've used the printer many times, but it was just installed on a new computer.

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Correct answer by Chuck Uebele | Adobe Community Professional

Make sure the correct print drivers are installed. This happened to me at work with a plotter. It would print, but only 8.5X11.

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Large printer won't print bigger than 8.5 x 11

New Here ,
Aug 22, 2017

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I'm trying to print a 36" wide x 48" long image on my 36 Inch HP 520 inkjet. I've gone through every possible setting and it remains stuck on 8.5' x 11" in the preview window. Even though it is set  at 36 x 48, it will only print 8.5 x 11. Any thoughts?

I've used the printer many times, but it was just installed on a new computer.

Adobe Community Professional
Correct answer by Chuck Uebele | Adobe Community Professional

Make sure the correct print drivers are installed. This happened to me at work with a plotter. It would print, but only 8.5X11.

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883

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 22, 2017 0
Adobe Community Professional ,
Aug 22, 2017

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Make sure the correct print drivers are installed. This happened to me at work with a plotter. It would print, but only 8.5X11.

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Aug 22, 2017 1
Adobe Community Professional ,
Nov 17, 2019

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Look for Page Setup. Change your settings from letter-size to 36 x 48.

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Nov 17, 2019 0