Copy link to clipboard
Copied
Whenever I can try to use Fix it crashes. I used to use it regularly, but now it’s impossible. I’ve try reinstalling, still the same. To be honest, I’m at the end of my tether.
{Title renamed by Moderator}
Copy link to clipboard
Copied
Hi there,
We apologize for the issue you are facing with Photoshop Fix crashing constantly while trying to use it.
Would you mind sharing more details regarding the issue and the environment you are using the application in?
Regards
Nikunj
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Sorry about the delay in response. We have tested the application on four different iPads including two iPad Air 2's but have not been able to reproduce the issue with any of the iPads or files from any source.
Is it possible for you to test the application with a different iPad to check if you face the issue with the that as well?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi,
For now the only thing I can suggest is to either re-install the IOS version you are running on the iPad or to reset the iPad to factory default settings since we are unable to reproduce the issue in-spite or testing with multiple iPad Air 2's.
In case you need assistance with resetting the iPad or re-installing the IOS version, please contact Apple support.
Note: Please take a backup of your data prior to resetting the iPad to factory defaults or re-installing IOS.
Copy link to clipboard
Copied
Is PS working??? Not able to use it since Pandemic started. Any response?