Photoshop Fix not opening shared iCloud images on iPad Pro

New Here ,
Jul 10, 2018

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When using Photoshop Fix some images from the Apple Shared albums are not opening in my iPad Pro.

I get a message saying “this image cannot be opened” and find that the only way to open these photos is to firstly save them to my camera roll and then open them from there. As I say it is not all of the Shared images that I have this problem with, only certain ones.

has anyone got any suggestions or ideas how to fix this issue? as it’s a pain to have to save to camera roll and then open them ( it also uses up more drive space)

Hi William,

That's because currently you can import files from your camera roll or the CC libraries.

But I'll pass this feature request to the product team as there have been such limitation with the app for many users now.

Regards,

Sheena

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Photoshop Fix not opening shared iCloud images on iPad Pro

New Here ,
Jul 10, 2018

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When using Photoshop Fix some images from the Apple Shared albums are not opening in my iPad Pro.

I get a message saying “this image cannot be opened” and find that the only way to open these photos is to firstly save them to my camera roll and then open them from there. As I say it is not all of the Shared images that I have this problem with, only certain ones.

has anyone got any suggestions or ideas how to fix this issue? as it’s a pain to have to save to camera roll and then open them ( it also uses up more drive space)

Hi William,

That's because currently you can import files from your camera roll or the CC libraries.

But I'll pass this feature request to the product team as there have been such limitation with the app for many users now.

Regards,

Sheena

Views

939

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Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 10, 2018 0
Adobe Employee ,
Aug 02, 2018

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Hi William,

That's because currently you can import files from your camera roll or the CC libraries.

But I'll pass this feature request to the product team as there have been such limitation with the app for many users now.

Regards,

Sheena

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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