Adobe Photoshop for IPad

New Here ,
Apr 01, 2020

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i paid for the subscription for photoshop to use on my ipad but it  wont connect via apple id. Everytime i try to login it takes me to 2nd screen that on the bottom says "please check your network connection and try again" even I tired with wifi and via mobile data.

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iPad, Problem or error

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Adobe Community Professional ,
Apr 03, 2020

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I'm not entirely sure what's going on there? Did you subscribe via iTunes? Just asking since you said you were using your Apple ID. Do you have an Adobe ID at all?

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New Here ,
May 27, 2020

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Having the same issue and I am using my Adobe ID

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Adobe Employee ,
Apr 07, 2020

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Does the screen that you are shown have a sign out option at the top right? If so try signing out then back in again.

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New Here ,
May 27, 2020

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Experiencing the exact same issue. Has anyone figured out a fix?

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Adobe Employee ,
May 27, 2020

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There was server side issues when trying to sign into accounts today. That issue has been resolved and things are beginning to make their way back to normal. Please give it another try and let us know if you are still encountering issues.

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New Here ,
May 27, 2020

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Everything is working flawlessly now! Thank you. 

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Adobe Employee ,
May 27, 2020

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Great news! Thanks

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New Here ,
May 28, 2020

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I am having the dame problem 

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New Here ,
May 28, 2020

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Same 

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New Here ,
May 28, 2020

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Muy buenas tengo problemas para usar la app en en iPad

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Adobe Employee ,
May 28, 2020

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@Reny - It looks like there's some sort of billing issue. See this Apple documentation for billing problems for the iTunes store: https://support.apple.com/en-us/HT203005 

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New Here ,
Jun 04, 2020

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Help! The issue is still recurring on my end. I need this app ASAP

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Community Beginner ,
Jun 04, 2020

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I’ve had the same issue all day today

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New Here ,
Jun 04, 2020

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I’ve been having the same issue all day today and last night. It worked fine just a few hours earlier.

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Community Beginner ,
Jun 04, 2020

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Did you ever manage to fix this? Having the same issue today.

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New Here ,
Jun 04, 2020

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Since yesterday, i was using it and only tried to reply on one message but when i was about to resume my editing this came up. 😭

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