i paid for the subscription for photoshop to use on my ipad but it wont connect via apple id. Everytime i try to login it takes me to 2nd screen that on the bottom says "please check your network connection and try again" even I tired with wifi and via mobile data.
I'm not entirely sure what's going on there? Did you subscribe via iTunes? Just asking since you said you were using your Apple ID. Do you have an Adobe ID at all?
Having the same issue and I am using my Adobe ID
Does the screen that you are shown have a sign out option at the top right? If so try signing out then back in again.
Experiencing the exact same issue. Has anyone figured out a fix?
There was server side issues when trying to sign into accounts today. That issue has been resolved and things are beginning to make their way back to normal. Please give it another try and let us know if you are still encountering issues.
Everything is working flawlessly now! Thank you.
Did you ever manage to fix this? Having the same issue today.
Since yesterday, i was using it and only tried to reply on one message but when i was about to resume my editing this came up. 😭