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Can’t get adobe photoshop on my iPad Pro

New Here ,
Jan 01, 2020

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When I click on the get in the app I get the screen to click on the button to confirm my account and on the side of the screen it says double tap to install. Nothing happens. Any idea how to get this to work. I have the creative cloud all apps subscription. 

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Correct answer by Michael J. Hoffman | Adobe Community Professional

The "double click to install" is Apple's App Store asking you to confirm your (free) purchase. It's asking you to double click the side button of the device, not double tap the screen. 

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Can’t get adobe photoshop on my iPad Pro

New Here ,
Jan 01, 2020

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When I click on the get in the app I get the screen to click on the button to confirm my account and on the side of the screen it says double tap to install. Nothing happens. Any idea how to get this to work. I have the creative cloud all apps subscription. 

Adobe Community Professional
Correct answer by Michael J. Hoffman | Adobe Community Professional

The "double click to install" is Apple's App Store asking you to confirm your (free) purchase. It's asking you to double click the side button of the device, not double tap the screen. 

TOPICS
Crash or freeze, Download and install, Problem or error

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1.4K

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Jan 01, 2020 0
Adobe Community Professional ,
Jan 01, 2020

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Are you trying to download the desktop version, or the mobile version, which you should do. Make sure you're downloading the correct version.

Moving post to Photoshop for Mobile forum from the Photoshop forum.

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Jan 01, 2020 0
Adobe Community Professional ,
Jan 02, 2020

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The "double click to install" is Apple's App Store asking you to confirm your (free) purchase. It's asking you to double click the side button of the device, not double tap the screen. 

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Jan 02, 2020 2
New Here ,
Jan 09, 2020

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It would have been clearer to me if the instructions had included (power button) behind "button at side of screen". I was thinking I might turn off iPad if clicking on power button even though there was a tap here arrow.  Maybe I'm just a bit dense!  And yes I was tapping on screen. 

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Jan 09, 2020 0
Adobe Community Professional ,
Jan 07, 2020

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like what Michael said, it means to double tap the button on the side of the screen 

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Jan 07, 2020 0