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Today Photoshop logged out. I noticed that it was due some new legal disclaimers.
After I read the information I clicked next and I landed on a screen that offers me a free trial, but mine is currently active, until may 8. Then it appears a warning of "duplicate purchase", don't understand why. I can't sign in (because I am already into my account), I can't restore my purchase (my free trial period), I can't access my files and I can't work.
Please help.
iPad 6 - iOS 13.1.2
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Hi Jonathan,
We're sorry for the sign-in issue. May I know what Creative Cloud subscription you own. If you have active Photography plan then, you can restart the iOS device and try sign-in into it. Let us know if that helps.
Also, refer the following article to resolve common sign-in issues: https://helpx.adobe.com/in/manage-account/kb/account-password-sign-help.html
Thanks,
Mohit