Can’t upload photo from iPad library

New Here ,
Oct 17, 2020 Oct 17, 2020

Copy link to clipboard

Copied

Hi please help as I am new to this but every time I try to import a photo from my iPads picture library I get a error message saying incorrect format, I am using iPad 11 and I've made sure the photo is a jpeg I hav also tried converting to a png and still same problem, using photoshop app for iPad 11

 

TOPICS
Problem or error

Views

157

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Oct 20, 2020 Oct 20, 2020

Copy link to clipboard

Copied

Was it a Live Photo?  I've had that trouble with live photos in the past

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 20, 2020 Oct 20, 2020

Copy link to clipboard

Copied

No they are not Live Photo’s

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 20, 2020 Oct 20, 2020

Copy link to clipboard

Copied

I have fixed the problem I want to my iPad settings under photoshop and changed the picture access from "selected photos" to "all photos" hope this helps anyone else with this problem!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 20, 2020 Oct 20, 2020

Copy link to clipboard

Copied

LATEST

Thanks, Shane!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines